How do I schedule a pickup?

Once payment and registration is received, we will schedule a time at the end of the semester.

If I miss the deadline for a lower rate, will I have to pay the new amount?

To help us properly plan and fulfill prompt service, the earlier you book with us, the cheaper it will be for you.

What if I currently live on campus but will move off campus in the fall?

We will have a designated section for you to pick up your stuff on campus before school starts. Must schedule this too! For an additional fee, ask about us delivering everything to your new off-campus residence.

If I’ve paid and have changed my mind, can I get my money back?

Yes, 75% refund until April 15. At that time there will be no refunds.

What if I need something in storage during the summer?

Give us a call/email and we will meet you on campus with your stuff for an additional fee. Please include your confirmation number or customer number when calling.

Can my roommate and I go in together to store our stuff as one person?

We charge a reasonable rate and ask that you store only items which you own. If our staff feels that excess items are being included (or you have an unreasonable amount of items), additional fees may apply.

What all does the fee paid cover?

Removal of stored items from campus location, storage on your goods all summer, and delivery to your new on campus lodging.

What if I do not attend Samford University?

At this time we are only offering this service to Samford University with future plans to offer this service to other schools. If you would like to see this service come to your school let us know!