Frequently Asked Questions
How do I schedule a pickup?
The calendar and website will allow you to schedule your pickup date.
If I miss the deadline for a lower rate, will I have to pay the new amount?
Yes. Timing is a main concern.
What if I currently live on campus but will move off campus in the fall?
We will have a designated section for you to pick up your stuff on campus Saturday/Sunday before school starts. Must schedule this too!
If I’ve paid and have changed my mind, can I get my money back?
Yes, 75% refund until Friday April 13, 2007. At that time there will be no refunds.
What if I need something in storage during the summer?
Give us a call/email and we will meet you on campus with your stuff for a fee ($35).
Can my roommate and I go in together to store our stuff as one person?
No. It is the discretion of BT EZ Move that if someone violates this, we have right to refuse service and keep payment.
What all does the fee paid cover?
Removal of stored items from campus location (during final exam week and weekend prior to graduation), storage and insurance protection on your goods all summer, and delivery to your new on campus lodging within the first week of classes.
What if I do not attend Samford University?
At this time we are only offering this service to Samford University with future plans to offer this service to other schools. If you would like to see this service come to your school let us know!
Is payment over the internet safe?
We have done everything possible to make your payment secure. We use PayPal which is the most known and widely used online payment service. However, if you do not feel comfortable a check can be mailed or hand delivered to Beau or Trey. Please contact us directly to arrange this.